
Including paper, plastic cards, and promotional items.
ILC encourages all our customers to look through our Terms section to better acquaint themselves with our business procedures. Use the navagation on the right to quickly view specific sections of the Terms Page.
Current customers should refer to their four digit customer account number when placing an order or recieving current pricing.The account number is found on the ribbon line of ILC's packing list or invoice.
Your account number will allow us to reference and update past order information in our system.
Please notify ILC of any billing or shipping specification changes as well as contact information changes.
$50 order value. Any order not meeting the minimum requirement will be charged the difference between the order value.
The following types of orders are considered custom.Non-standard size laminated pouches
Pouches ordered using special film (matte, color, writable, etc.)
Magnetic Stripe, Signature Stripe, and Pressure Sensitive films.
Printed Pouches and Plastic Cards. ILC reserves the right to ship and invoice +/-10% of the quantitiy ordered on special orders. ILC will re-laminate documents with laminating defects when trade laminated by ILC. We cannot be held responsible for the document, which may be affected, in our laminating process. Custom orders are manufactured to customer specifications. They cannot be returned for credit unless there is a product defect. Once orders are entered they are considered firm and cannot be canceled without ILC authorization.
Products and prices are subject to change without notice
All first time orders are shipped C.O.D./Cash.
Customers may prepay certified check, money order or company check. ILC pays all domestic US shipping (via small parcel ground services or common carrier) within the United States, except Alaska, Hawaii and Puerto Rico.
All credit card purchases will have the total amount including shipping charges put through for payment prior to the start of the order. The reason is we provide many customized products, which are able to ship quickly. Once manufactured for a specific customer the value is limited.
Net 30 Day Payment Terms: We require a completed ILC credit application to establish open accounts and corresponding credit limits (Please allow 2 weeks lead time to process this information). Open accounts are due in full per invoice terms. NOTE: Accounts with balance over 30 days will be assessed a service charge of 1.5% per month on the unpaid balance. Accounts with balance over 45 days old will be placed on a C.O.D. basis until the account is current.NOTE: A current RESALE CERTIFICATE must be submitted and "on file" prior to processing your initial order. Download ILC Credit Application PDF
All Delinquent Accounts will be responsible to pay for any and all charges incurred when the account is turned over to collections, including collection and legal and court fees, as part of the settlement.
Payment in advance in US dollars is required. We will only accept checks drawn on U.S. banks. All charges associated with freight, export handlingand documentation will be billed collect unless prior arrangements have been made. If a specific freight forwarder is not requested, ILC will select one. Because these commodities or technologies are being shipped from the US in accordance with Export Administration Regulations, diversion contrary to US law is prohibited.
There is a $30 service charge for each check returned for any reason.
Normally shipped from stock within 24 hours.
Production and shipping dates will be determined with order quote.
All items stocked by ILC such as standard laminating pouches, accessories, etc. will be shipped within 24 hours. All other order schedules will be provided when an order is recieved or quoted. Shipping dates will depend on when orders are recieved.
In emergencies, ILC will do everything possible to ship product the same day; under certain conditions, items may be moved up in our production schedule to accommodate crisis situations. Call for details.
ILC will select the best method (either by small parcel ground service or common carrier), unless otherwise specified.
Any overnight or 2nd day method desired (at customers expense and approval required).
Unless otherwise specified by customer, ILC may make and invoice partial shipments.
Orders shipped to a third party showing you as the shipper will be charged $7.50 per destination if a packing slip is supplied by you.
All merchandise is inspected and carefully packaged for ship- ment before leaving our plant. The freight company accepts liability for shipments which leave our facility. Upon delivery of your shipment, promptly check the number of cartons against the bill of lading or packing slip. Lost or missing packages must be reported within 24 hours.
ILC charges shipping costs on all orders unless a customer wishes to use their account with UPS, FedEx or DHL.
ILC adds shipping and handling costs based on F.O.B., Dayton, Ohio.
Prepaid shipping included.
Prepaid shipping included.
Prepaid shipping included.
Customers are allowed a 30 day period for returning non- custom products. *There will be a 35% restocking fee charged for all products which are returned unless ILC has made an error. ILC takes complete responsibility for goods that are shipped out incorrectly and will issue a call tag for return ship- ments. For any other reason, it will be at the customers expense. *NOTE* Custom products may only be returned if ILC has made an error.
Any discrepancies between quantities ordered and quantities received must be reported to ILC immediately (within 24 hours of receiving).
ILC will credit or replace only our products, not products or value-added services associated with or performed in con- junction with other products if they are found to be defective. It is your responsibility to perform an incoming inspection and report any defect immediately (within 24 hours of receipt of order).
Most ILC equipment (i.e.: cameras, laminators, photo die- cutters, etc.) is warranted for a period of two years from the date of purchase. If at any time, you should experience problems with equipment purchased from ILC, you should follow the steps listed below:Identify the problem as best you can.
Write down the serial number of the malfunctioning equipment.
Find the date of purchase from ILC.
Ask for return authorization number from ILC.
No returns will be allowed without prior authorization and a return authorization number. Any defective equipment under warranty will be repaired by ILC at no charge. Any defective equipment not under warranty should be sent back to ILC for a repair estimate after a return authorization number has been issued. Customer is responsible for all shipping charges. If a "loaner" piece of equipment is necessary, ILC will ship and bill a "loaner" piece of equipment until the original piece of equip- ment is repaired. Should you decide to keep the "loaner", you are responsible for payment of both the "loaner" and repair charges on the original piece of equipment until the "loaner" is returned to ILC. A credit then will be issued to cover the bill.
 
ILC is an industry leader specializing in manufacturing of printed and unprinted plastic products.
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